The goal for technology is to one day be able to think about something, and the connection to tech will be so natural and seamless that a simple thought can make it happen. That’s nice to say, but what’s so important about a seamless experience? And while we’re talking about it, what does “seamless” even mean?
Seamless /ˈsiːmləs/ adjective
-smoothly continuous or uniform in quality; combined in an inconspicuous way
Think about every step that you take when you use your smartphone. You take it out of your purse or your pocket, you unlock it, you swipe through the app menu and tap on the app you want to open, and of course the whole time you’re looking at the device’s screen.
Are you using headphones? Earphones or in-ear earbuds like Airpods? Think about how many times in one day you have to take them out of your ears or put them back in.
All of those extra steps are interactions between you and your tech; collectively they're referred to as “human-computer interaction”. The fewer interactions there are, the more seamless your experience will be, and the less you have to think about the fact that you’re interacting with technology.
A truly seamless experience, where you can think it and it will happen, simply isn’t available as long as today’s technology requires you to physically interact with it.
But what’s the point? What’s so bad about the paradigm of human-computer interaction that we experience daily? Why should we push for that goal of interacting seamlessly?
The more seamless the interaction, the more efficient, natural, and personal it will be. Since it’s more efficient, you will spend less time interacting and you’ll accomplish your goal more quickly.
Time, after all, is a finite resource in today's attention economy, when big companies are producing tech specifically designed to keep our attention and distract us constantly.
Considering the impact that current tech has on both mental and physical health (AKA digital wellbeing), creating a more natural and personal experience is a crucial task for responsible companies designing new tech.
Ultimately, a seamless experience is more humane and better for digital wellbeing.
What does it look like when a company designs technology with principles like digital wellbeing and social responsibility in mind?
You get a product like Sentien Audio. We designed Sentien Audio to shift the paradigm of human-computer interaction closer to a truly seamless experience.
Sentien Audio is a headset that sits in front of your ears. Designed to be worn the entire day, the headset uses bone conduction technology to send sound directly to your inner ear, while leaving your ears open so you can still stay connected to the world around you. You won't have to take it off and put it back on multiple times.
The headset connects to any bluetooth-enabled smart device, which means instead of pulling out your phone and looking at a screen, you can use customizable voice commands and gestures to get what you need more efficiently (read: seamlessly).
There are fewer steps between you and your tech when you connect with Sentien Audio, which gets you the most seamless experience possible.